Shipping & Returns

Shipping Policy

Order processing time

Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam or contact us for confirmation. Please allow 1 - 2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. 

Shipping details

We ship from Brasschaat - Belgium to your door. We work with GLS to deliver your packages. When we have processed your order, you will receive a track and trace e-mail where you can follow your order. Please review and ensure that you have entered the correct delivery address at checkout. If you happened to make a mistake regarding your address, you can change your address through the track & trace e-mail or we will try to make things right by contacting GLS. But we are not responsible for non-delivery due to errors in the address provided.

Domestically and International shipping options

We ship Booty Tools to every European country but the shipping costs and shipping times differ. Domestic delivery takes between 1 and 2 work days after your order has been picked up by GLS.  Within Europe the delivery time differs between 2 and 5 work days after your order has been picked up. GLS delivers packages from Monday to Friday during office hours.

Shipping costs

BE, NL, LUX and Germany

Free shipping for orders above €50.
For orders below €50 – shipping costs €3.

Denmark, France, Monaco and Austria

Free shipping for orders above €75.
For orders below €75 – shipping costs €8.

GB, Hungary, Italy, Poland, Slovenia, Slovakia, Czech Republic and Switzerland

Free shipping for orders above €120.
For orders below €120 – shipping costs €14.

Finland, Ireland, Croatia, Romania, Spain and Sweden

Free shipping for orders above €150.
For orders below €150 – shipping costs €19.

 

Bulgaria, Estonia, Greece, Latvia, Lithuania, Norway and Portugal

- shipping costs €32.

Return & Exchange Policy

If you need any assistance with your order, please contact us immediately. We will not be able to make changes to your order after it has been shipped.

Returns

We accept returns up to 30 days after delivery, if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs when we have received the returned item(s). The costs to return the goods are for the customer. 

Did we make a mistake regarding your order or did the product arrive damaged?​

Please send us an e-mail with your order number and a photo of the incorrect / damaged product(s). We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.​